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Customer Experience

CLIENT FOCUSED Solutions

We deliver technological solutions that simplify daily life through fast, easy-to-use applications that engage users.

We design solutions for your business that cover areas from UX/UI and mobile implementation to concepts such as digital first and omnichannel use. The result of this approach is highly personalized and secure applications for your clients that drives satisfaction and loyalty.

As your trusted partner, we’re here to elevate the quality of your services with solutions that align with your business goals.

Serviço Opensoft: Customer Experience

REASONS TO CHOOSE OUR CUSTOMER EXPERIENCE SERVICES

Usability
We create intuitive user experiences across all platforms developed by usability experts. We carefully detail each system interaction so that it is as easy, fast and clear as possible for the user.
Versatility
We create solutions that adapt to your business: whether it is mobile applications, customer service solutions or application updates, aiming to provide the best user experience.
Mobility
In addition to applications on Android or iOS systems, our team also has experience in mobile-first solutions and in the implementation of PWAs, applications that are accessed through a browser.
Security
We integrate the best security practices, such as strong authentication or data encryption, to reduce the possibility of access to user data.
SOME OF OUR SUCCESS STORIES

Forms Migration

Migração de Formulários - IEFP

Opensoft partnered with the Institute of Employment and Professional Training (IEFP) to drive the technological evolution of its applications, facilitating the update and migration of numerous forms to the institute’s new portal, Iefponline.

The project included the use of the Lightweightform framework to migrate forms with hundreds of fields and validations in Java Applets for updated technologies, ensuring the transition of forms in a short time and in compliance with the portal’s graphic standards.

IRS: Technological Evolution

Evolução Tecnológica do IRS - AT

This project involved the redesign of the front end component used for collecting tax declarations (IRS), aimed at addressing new technological and usability requirements.

This solution was developed using the Lightweightform framework to replace the Java Applets used in the forms.

Cabo Verde Digital Mobile Key

Chave Móvel Digital Cabo Verde

Opensoft collaborated on the project to develop and implement the Cabo Verde Digital Mobile Key, a government-certified tool to access public and private portals and sign digital documents.

It is a digital authentication and signature solution that allows users to access multiple portals and sign documents with a single login (single sign-on model). This project promotes easy access to digital services in a secure and universal way, contributing to greater convenience for citizens.

SHALL WE CREATE A TECHNOLOGICAL PROJECT TOGETHER?

Our development approach is tailored to your needs and your business.

Vamos criar um projeto tecnológico em parceria?

A nossa abordagem de desenvolvimento é adaptada às suas necessidades e ao seu negócio.